Cancel or Change Order

At lotivo.shop, we strive to process your orders as quickly as possible. To ensure a seamless shopping experience, please review our policy regarding order cancellations and modifications:

How to Cancel or Modify Your Order

  • Timeframe: You can cancel or modify your order within 12 hours of purchase.
  • How to Request Changes: To cancel or make changes to your order, please contact us as soon as possible:

After the 12-hour window, we are unable to process cancellations or modifications as your order may already be prepared for shipment.

Need Help?

If you have any questions or require further assistance with your order, don’t hesitate to reach out to our customer service team:

Email: [email protected]
Business Address: No. 62, A14734, Shengli Road, Zhutan Town, Wanzai County, Yichun City, Jiangxi Province 336100, China